Programme: First Contact Program
Organisation: Canadian Red Cross - Toronto Region - Etobicoke Location
Numéros de téléphone: 416-480-2500 option 1
Sans frais: 1-866-902-4993
Adresse courriel: firstcontactontario@redcross.ca
Site Web: www.redcross.ca/how-we-help/migrant-and-refugee-services/first-contact/first-contact-ontario
Adresse
postale
:
557 Dixon Rd, Unit 122
Etobicoke, ON
M9W 6K1
Intersection: Martin Grove Rd and Dixon Rd
Point géographique: Toronto (West Humber—Clairville)
Accessibilité:
Partially Accessible
Heures d’ouverture: Emergency shelter referral: Daily 24 hours * Program hours: Mon-Fri 8am-8pm (except on public holidays)
Description des services: A program that provides an efficient and humanitarian approach to address the most pressing issues of refugee claimants

First Contact aims to:
  • Provide accurate information about emergency shelter, social services, legal and health services
  • Walk through orientation and general information that includes a high-level review of the refugee determination process, Interim Federal Health, legal aid, the shelter system, social services, English classes, work permits and more
  • If needed, provide a light meal, tokens or other supports
  • Provide 24/7 telephone information and referral services, focused primarily on after-office-hours referrals for newly arriving refugee claimants



Frais: Free
Procédé et formulaires: Varies by program
Admissibilité / population desservie: Primarily for refugee claimants
Langues: English
Notes linguistiques: Other - Interpretation services may be available
Zone desservie: Toronto and area
Voir aussi: Immigration, services pour les nouveaux arrivants, et les réfugiés
Ressources d'information et d'orientation
Lignes de crise en santé mentale
Dernière mise à jour: 3/14/2025
Adresse Web du profil de service: fre/displayService.aspx?id=166553

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